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Professor William G. Ouchi is known for his book “Theory Z: How American Business Can Meet the Japanese Challenge”. It introducing the principles of Japanese management to Western business audiences and stayed at US bestseller list for 15 weeks.

Ouchi also studied mechanisms of controlling work in large organisations. He focused on two simple questions:

What are the mechanisms through which an organisation can be managed so that it moves towards its objectives?
How can the design of these mechanisms be improved, and what are the limits of each basic design?